Online Access Free ITIL.ITIL-4-Foundation.v2023-07-22.q251 Practice Test (Page 9)

What are the types of asset management?

A.IT asset management and software asset management

B.Operational and technical management

C.IT asset management and technical management

D.Operational management and IT asset management

Which value chain activity is concerned with the availability of service components?

A.Design and transition

B.Deliver and support

C.Plan

D.Obtain/build

How should automation be implemented?

A.By replacing human intervention wherever possible

B.By replacing the existing tools first

C.By initially concentrating on the most complex tasks

D.By optimizing as much as possible first

Which statement about standard changes is CORRECT?

A.The change does not require additional authorization

B.A full assessment should be completed each time the change is implemented

C.The appropriate change authority should be assigned to each type of change

D.The change can be implemented with less testing if necessary

Which is a description of service provision?

A.A formal description of one or more services, designed to address the needs of a service consumer

B.Activities that an organization performs to deliver services

C.A way to help create value by facilitating outcomes that service consumers need

D.Cooperation between two organizations to ensure that a service delivers value

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