Online Access Free ITIL.ITIL-4-Foundation.v2023-07-22.q251 Practice Test (Page 8)

Which Practice includes management of workarounds and known errors?

A.Monitoring and event management

B.Service configuration management

C.Problem management

D.Incident management

Which guiding principle helps to ensure that better information is available for decision making?

A.Collaborate and promote visibility

B.Optimize and automate

C.Keep it simple and practical

D.Think and work holistically

Which directly assists with the diagnosis and resolution of simple incidents?

A.Fulfillment of service requests

B.Scripts for collecting user information

C.Use of shift working patterns

D.Creation of a temporary team

Which step of the continual improvement model includes baseline assessments?

A.Where are we now?

B.Where do we want to be?

C.Did we get there?

D.What is the vision?

Which is a key consideration for the guiding principle 'keep it simple and practical'?

A.Try to create a solution for every exception

B.Understand how each element contributes to value creation

C.Start with a complex solution, then simplify

D.Ignore the conflicting objectives of different stakeholders

Other Version: 526ITIL.ITIL-4-Foundation.v2025-12-01.q242; 629ITIL.ITIL-4-Foundation.v2024-05-14.q169; 2708ITIL.ITIL-4-Foundation.v2022-10-24.q166; 2938ITIL.ITIL-4-Foundation.v2022-04-26.q125; 2929ITIL.ITIL-4-Foundation.v2021-11-02.q157; 58ITIL.Exams-boost.ITIL-4-Foundation.v2021-08-14.by.lyndon.120q.pdf

Latest Upload: 119SAP.C_BCBAI_2509.v2026-01-15.q13; 188DAMA.DMF-1220.v2026-01-15.q271; 138SAP.C_SIGDA_2403.v2026-01-15.q66; 181ISACA.CRISC.v2026-01-15.q649; 128PaloAltoNetworks.NetSec-Pro.v2026-01-15.q26; 170Splunk.SPLK-1002.v2026-01-14.q121; 170EMC.NCP-AII.v2026-01-14.q144; 164Microsoft.AZ-800.v2026-01-13.q144; 176Microsoft.MS-102.v2026-01-13.q258; 121HP.HPE2-E84.v2026-01-13.q17

Download PDF File