ITIL-Foundation Exam Question 11

Which of the following are CORRECT
1) Service Solutions for new or changed services
2) Management policies and guidelines
3) Business requirements technology and management architectures
4) Process requirements technology and management architectures
  • ITIL-Foundation Exam Question 12

    Which Functions are included in IT operations management?
  • ITIL-Foundation Exam Question 13

    Which is the CORRECT activity to carry out the "How do we get there" phase of the Continual Service improvement approach?
  • ITIL-Foundation Exam Question 14

    Which process monitors and improves the performance of the service transition stage of the service lifecycle?
  • ITIL-Foundation Exam Question 15

    Which is the BEST definition of a supplier?