A.It supports the creation of a portfolio of quantified services

B.It improves the control of service assets and configurations

C.It provides quick and effective access to standard services

D.It reduces the effort spent on managing test and pilot environments

A.It responds to specific events

B.It is measurable

C.It delivers specific results

D.It structures an organization

A.Service Strategy

B.Service Design

C.Service Operation

D.Continual Service Improvement

A.Service transition

B.Service strategy

C.Service operation

D.Service design

A.Standard Services are provided quickly and efficiently across the business

B.Services and operational quality are enhanced

C.User training and awareness for the service is maximized

D.Expectations setting of all stakeholders for the services improved