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ITIL
ITIL-Foundation
ITIL.ITIL-Foundation.v2022-11-09.q107 Practice Test (Page 23)
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ITIL-Foundation Exam Question
106
Which tool helps with defining accountability and responsibility within processes?
A.
A project charter
B.
A communications plan
C.
A CSI register
D.
A RACI model
Correct Answer:
D
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ITIL-Foundation Exam Question
107
Which process is responsible for low risk, frequently occurring, low cost changes?
A.
Release and deployment management
B.
Incident management
C.
Request fulfilment
D.
Demand management
Correct Answer:
C
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