CIS-CSM Exam Question 31
In the Customer Service Management space, what does the term asset management mean?
CIS-CSM Exam Question 32
Special handling notes property: Width of the Special Handling Notes pop-up window in pixels, default 500 px.
Options are :
Options are :
CIS-CSM Exam Question 33
What are the conditions that matching rules are based on? (Choose two.)
CIS-CSM Exam Question 34
Information about a customer's service contract is found in Knowledge.
CIS-CSM Exam Question 35
From what places in SN can an agent create a case? (Choose three.)