Online Access Free ServiceNow.CIS-CSM.v2022-05-13.q43 Practice Test (Page 9)

Partner admin contacts have access to the data of both their partner accounts and customer accounts.

A.True

B.False

What should be emphasized when designing solutions? (Choose three.)

A.Minimize customizations

B.Mobile friendly functionality

C.Design for Scalability

D.Focus Out-of-the-box functionality

What do blue circles in the timeline of a case form represent?

A.Note

B.State

C.Activity

D.Comment

Which one is NOT a dependency for the Customer Service Plugin?

A.Communities

B.Openframe

C.Skills Management

D.Task Activities

Which of the following functions can be completed when using the Field Service Management Application on a mobile device offline? (Choose three.)

A.Manage requests

B.Execute assigned tasks

C.Close work orders

D.Manage cases

E.Manage assets

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