Online Access Free EXIN.ITILFND_V4.v2022-03-24.q55 Practice Test (Page 11)

Which practice has a purpose that includes observing a service to report selected changes of state identified as events?

A.Change control

B.Information security management

C.Monitoring and event management

D.Incident management

What does the `C' in `RACI' refer to?

A.Communicate

B.Configure

C.Consult

D.Customer

Which is the CORRECT description of an outcome?

A.The inputs that trigger an action for an activity, process or IT service

B.The prediction of the future demand requirements for an activity, process or IT service

C.The result of carrying out an activity, following a process, or delivering an IT service

D.The design and development of the activities that make up a process or IT service

Which function is responsible for the management of a data centre?

A.Technical management

B.Facilities management

C.Application management

D.Service desk

What is the purpose of the 'deployment management' practice?

A.To move new or changed components to live environments

B.To make new or changed services available for use

C.To set clear business-based targets for service performance

D.To ensure services achieve agreed and expected performance

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