Which statement BEST describes the value of the service transition stage to the business?

Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?

When should a change request be submitted to resolve a problem?

In which two situations should the ITIL guiding principles be considered?
1. In every initiative
2. In relationships with all stakeholders
3. Only in specific initiatives where the principle is relevant
4. Only in specific stakeholder relationships where the principle is relevant

How does a service consumer contribute to the reduction of disk?