Which process works with change management to ensure only authorized components are used?

Which practice needs people who understand complex systems and have creative and analytical skills?

What are the MOST important skills required by service desk staff?

Which two statements about an organization's culture are CORRECT?
It is created from shared values based on how it carries out its work It is determined by the type of technology used to support services It should be based on the culture of prospective suppliers It should be based on the objectives of the organization

Identify the missing word in the following sentence.
A change is defined as the addition, modification, or removal of anything that could have a direct or indirect effect on [?].