ITIL-4-Foundation Exam Question 36

What is recommended by the guiding principle 'progress iteratively with feedback'?
  • ITIL-4-Foundation Exam Question 37

    Which dimension is MOST concerned with skills, competencies, roles and responsibilities?
  • ITIL-4-Foundation Exam Question 38

    Which should be handled by 'service request management'?
  • ITIL-4-Foundation Exam Question 39

    What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?
  • ITIL-4-Foundation Exam Question 40

    Which dimension of service management considers how activities are coordinated?