ITIL-4-Foundation Exam Question 36
What is recommended by the guiding principle 'progress iteratively with feedback'?
ITIL-4-Foundation Exam Question 37
Which dimension is MOST concerned with skills, competencies, roles and responsibilities?
ITIL-4-Foundation Exam Question 38
Which should be handled by 'service request management'?
ITIL-4-Foundation Exam Question 39
What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?
ITIL-4-Foundation Exam Question 40
Which dimension of service management considers how activities are coordinated?
