A.There should only be one for the whole organization

B.It should be re-prioritized as ideas are documented

C.It should be managed at the senior level of the organization

D.It should be used to capture user demand

A.To ensure that an organization's performance continually meets stakeholders' expectations

B.To direct and control an organization

C.To identify activities that an organization must perform in order to deliver a valuable service

D.To help an organization make good decisions

A.Start where you are

B.Collaborate and promote visibility

C.Progress iteratively with feedback

D.Focus on value

A.Outcomes, utility, warranty

B.Customer value, stakeholder value, organization

C.Service provision, service consumption, service relationship management

D.Governance, service value chain, practices

A.a role

B.a team

C.a supplier

D.an organization