Which is the correct combination of items that makes up an IT service?

Which TWO statements about an organization's culture are CORRECT? (Choose two.)
1. It is created from shared values based on how it carries out its work
2. It is determined by the type of technology used to support services
3. It should be based on the culture of prospective suppliers
4. It should be based on the objectives of the organization

Which guiding principle considers which parts of an existing process should be kept by identifying how they contribute to value creation?

Which statement about outcomes is CORRECT?

Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the organization?